Privacy Policy

Effective Date: 01/01/2026

Shield Coverage, LLC (“Shield Coverage,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit veloxagent.com, request insurance quotes, purchase insurance products, or opt in to receive SMS communications.This policy applies to individuals located in the State of Georgia.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Insurance-related information
  • Communication preferences

We may also collect limited technical information such as IP address and browser type for security and website analytics purposes.

2. How We Use Your Information

We use your information to:

  • Provide insurance quotes
  • Service insurance policies
  • Respond to inquiries
  • Send appointment reminders
  • Provide billing notifications
  • Send promotional communications (if you opt in)
  • Comply with legal and regulatory obligations

3. SMS Communications

If you provide your mobile number and give consent, you may receive text messages related to:

  • Insurance quotes
  • Policy servicing
  • Appointment reminders
  • Payment notifications
  • Promotional offers

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying: STOP
For assistance, reply: HELP
Consent to receive SMS messages is not a condition of purchase.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Mobile opt-in information and consent data will not be shared with third parties or affiliates for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact:Shield Coverage, LLC
Georgia Offices
Phone: 770-734-2300
Website: https://veloxagent.com